The mission of the Community Health Care Association of New York State (CHCANYS) is to champion community-centered primary care in New York State through leadership, advocacy, and support of Community Health Centers. To do this, CHCANYS serves as the voice of community health centers, working to ensure that every New York State community has primary care that encompasses all aspects of each patient’s health and well-being. CHCANYS is a dynamic, team-oriented, 501(c)(3) non-profit organization, and as New York State’s Primary Care Association (PCA), advocates on behalf of and provides technical assistance to community health centers (CHCs, health centers) throughout New York State. New York’s nearly 800 CHCs sites provide comprehensive, community-based primary and preventative care services to 2.3 million New Yorkers annually, regardless of insurance status or ability to pay. CHCANYS is nationally recognized for its programs in health policy, performance improvement, health information technology, health system planning, and training and technical assistance (T/TA).

POSITION SUMMARY:

As a health insurance Navigator for the New York State of Health, the Navigator will provide valuable services to individual consumers, families, and small businesses and their employees seeking to obtain health insurance through NY State of Health. Navigators will provide education on the Affordable Care Act and the insurance products available through the NYS of Health Marketplace. Navigators are trained and certified in using the NYS online portal to process applications and assist consumers. Working in multi-cultural and multi-ethnic work environments, Navigators will provide in-person application assistance to individuals, families, and small businesses and their employees at initial enrollment and when renewing coverage. Navigators will also conduct community outreach and participate in outreach events throughout the year. Navigators remove barriers to the application process by providing assistance in multiple languages in community-based settings during non-traditional hours such as evenings and weekends. This position reports to the Navigator Program Manager.

CHCANYS complies with all relevant laws, regulations, and organizational policies related to data privacy and security. All CHCANYS employees are expected to handle and protect confidential and sensitive information with the utmost integrity and discretion.

This position will also support CHCANYS in its unique and essential role, along with its member FQHCS, in addressing health disparities and our DEI efforts and policies across CHCANYS.

** NOTE: This position is located in Yates County of New York State.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Advising consumers on eligibility for premium subsidies and public health insurance programs (e.g., Medicaid and Child Health Plus); assisting consumers in choosing an appropriate qualified health plan; and enrolling consumers into public and/or private health coverage through the NY State of Health portal.
• Educating consumers on their benefits and responsibilities under the Affordable Care Act. Maintaining thorough records of services provided, as well as outreach and education activities provided monthly. Providing reports as required in a timely manner.
• Scheduling and maintaining appointments with potentially eligible consumers.
• Participate in outreach and educational activities, including distributing information throughout the community and tabling at local events.
• Conducting community outreach to potential enrollees, and using only State-approved outreach materials when conducting community outreach activities.
• Screening clients for eligibility to complete the Patient Activation Measurement tool (PAM), and assisting eligible clients with completing the PAM
• Ensuring all applications are accurately completed and submitted on time, adhering to submission deadlines.
• Meeting productivity and quality performance targets, and attending scheduled staff meetings and training sessions.
• Signing annually and abiding by the Certificate Regarding State and Federal Confidentiality Requirements.
• Other responsibilities as identified by the Navigator Program Manager.

QUALIFICATIONS REQUIREMENTS:

High School Diploma or equivalent (BA/BS degree preferred) with a minimum of one year of related experience providing assistance to consumers and/or advocates on health insurance and health care access issues.

· Proficiency with word processing, spreadsheet, and database applications.

· Must be able to travel throughout Yates and neighboring counties, and NYC as required.

· Weekend and evening hours may be required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions unless such accommodation causes an undue hardship. The individual must have the ability to travel, depending on assignments/projects. Our organization continues to comply with federal, state, and city COVID-19 guidelines to ensure the safety and well-being of our employees and clients. All employees of CHCANYS must be fully vaccinated against COVID-19 and provide proof of vaccination. We are interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas.

The Community Health Care Association of New York State is an Equal Opportunity Employer. It is the policy of CHCANYS to provide for and promote equal employment opportunity in employment, compensation and other terms and conditions of employment without discrimination on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (including "gender identity" - which refers to a person's actual or perceived sex, and includes self-image, appearance, behavior, or expression, whether or not different from that traditionally associated with the legal sex assigned to the person at birth), disability, age (18 and over), military status, prior record of arrest or conviction, marital status, genetic predisposition, or carrier status, sexual orientation, or status as a victim of domestic violence, a sex offense or stalking, or any other characteristic protected by applicable law. CHCANYS complies with all applicable federal, state, and local laws, regulations and ordinances prohibiting employment discrimination. We encourage applications from people of all gender identities and Black, Indigenous, and People of Color (BIPOC).

TO APPLY: Send cover letter and resume to rho@chcanys.org

Job Type: Full-time

Pay: From $58,458.00 per year

Benefits:

• Health Insurance
• Vision insurance
• Dental insurance
• Life insurance
• Paid time off
• Flexible spending account 

Schedule:

• Monday to Friday (Weekends as needed)
• 8-hour shift

Work setting:

• In-person

Ability to Commute:

• Yates County, NY (Required)

Willingness to travel:

• 25% (Required)

Work Location: Yates County, N.Y.