Social Care Networks (SCN) Operations Manual – CHCANYS’ Guide for Health Centers
The Social Care Networks (SCN) Operations Manual, developed by NYS DOH, is a comprehensive guide to the processes, requirements, and reimbursement mechanisms for addressing Health-Related Social Needs (HRSNs) under New York’s Medicaid waiver. You can access the full SCN Operations Manual here: SCN Operations Manual.
To help health centers navigate this critical initiative, CHCANYS has developed an overview based on the January 2025 version of the manual. This resource focuses on the key aspects most relevant to health centers, including:
- Eligibility and documentation requirements.
- Reimbursement structures for screenings, navigation, and enhanced HRSN services.
- Roles and responsibilities of Social Care Navigators.
- Key references to sections of the SCN Operations Manual.
Note: This overview is designed to provide practical guidance but is not exhaustive. For complete details, health centers should always refer to the full SCN Operations Manual.
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