The Long Island FQHC, Inc. (Long Island Federally Qualified Health Center or LIFQHC) is a non-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County: Roosevelt, Elmont, Hempstead, Freeport, Oceanside, and New Cassel/Westbury. In addition, the LIFQHC has 3 school-based health centers, WIC offices (Special Supplemental Nutrition Program for Women, Infants, and Children) in 3 locations, and a Health Home Care Coordination program. As federally qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency or immigration status.

The Long Island FQHC offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more.

Our Mission

The mission of LIFQHC is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care.

Our Vision

Creating healthier communities by transforming the health care system one person at a time.

JOB TITLE: Site Supervisor -Qualified Nutritionist

REPORTS TO: WIC Director

The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position.

JOB SUMMARY: The overall goal is to provide customer-friendly, professional, participant-centered quality care that will enhance the lives of those served by the LIFQHC WIC program. Additionally, assesses and provide participant-centered nutrition education (individual or family sessions and facilitated group discussions) for all participants. Ensure all staff work together to support each other through the NYS enrollment process, nutrition assessment and education procedures.

RESPONSIBILITIES:

• Participates as a member of the LIFQHC WIC management team with duties including but not limited to coordinating all aspects of the WIC program operation, establishing a communication system to keep staff informed, maintaining a thorough knowledge of LIFQHC WIC policies and procedures, and conducting and documenting staff meetings. Assessment and Counseling Duties
• Performs personnel management duties at the LIFQHC WIC site according to New York State Policies and Procedures,
• Interview prospective employees, providing orientation and training, monitoring staff and providing supervision.
• Administers appraisals, resolves performance issues, and handles disciplinary actions.
• Manages WIC facility and site operation to include: assuring the facility requirements, establishing work schedules and tasks, monitoring patient flow, etc.
• Promotes positive client service attitudes and resolves concerns in a timely manner.
• Enters and monitors data for benefit issuance in the WIC database and issues WIC benefits through the computer to program participants according to NYS/program policies.
•  Manages the day-to-day operations of the LIFQHC (assigned) site, establishes mechanisms designed to ensure program integrity and maintain, exceed assignments.
• Provide leadership in developing, training staff conducting and evaluating information provided to all staff (including current nutrition education topics).
• Makes referrals for clients needing services not provided by WIC according to local and state.
• Make appropriate referrals to health and social services with routine follow up documented; acts on referrals received from other programs and have a good knowledge of application procedures for specific services available in the community.
• Site Supervisor -Qualified Nutritionist Job Description 2022 Page 2
• Promotes breastfeeding as the optimal method of infant feeding according to the Breastfeeding Promotion Plan policies.
• Keeps current with up-to-date breastfeeding information and disseminate it to staff.
• Provide oversight to Qualified Nutritionist and Clerical staff who providing information to parents /participants.
• Provide oversight to Qualified Nutritionist providing care to High Risk participants
• Implement, update participant’s High Risk care plans as per current NYS regulations, policies and procedures.
• Ensure the efficient flow of the assessment and education processes.
• Provide leadership in planning, conducting, and evaluating participant-centered nutrition education (individual/family sessions and/or facilitated group discussions).
•  Prescribe, tailor, authorize, issue and reissue food package benefits.
• Review and approve formula requests requiring medical documentation in consultation with participant/parent and/or Health Care Provider (HCP).
• Provide and document and assist staff in providing participant-centered nutrition education (individual/family sessions or facilitated group discussions) for all participants.
• Act as the resource person for information on nutrition issues/topics for all staff.
• Provide guidance in nutrition assessment and counseling to QNs as needed.
• Provide leadership/direction in nutrition assessment and counseling to staff as needed.
• Provide leadership and assist in orienting, training and mentoring new staff.
• Provide leadership and assist to ensure staff is kept updated on NYS policies/procedures as changes occur. 
• Annually implement the Farmer's Market Program and ensures staff is trained in policies and procedures of the program. 
• Ensures the LIFQHC WIC Program adheres to all NYS and/or agency mandates and regulations 
• Immediately report any problems or unusual occurrences at site to Program Director and/or designee. 
• Assists the WIC Director in developing some of nutrition section of the Nutrition Services Plan/LACASA. Implements procedures, monitors and evaluates results.
• Maintains adequate program, employee and client records. 
• Maintains statistical information for evaluation and planning of nutritional services. 
• Develop understanding of a remote system work flow, incorporating NYS/ program/sponsoring agency’s regulations, policies and procedures.
• Provide leadership and assist staff to function within a remote system.
• Provide leadership to ensure the remote work flow/system provided to participants is efficient with limited errors.
• Performs other duties as assigned, including special tasks involved in responding to an emergency event. Organizational Leadership 
• Understands the organizational mission. 
• Understands ethics and public good; is concerned with public trust.
• Demonstrates respect for the opinions and beliefs of others. Collaboration
• Demonstrates a sense of responsibility for the success of the group. 
• Collaborates with others to improve quality and address needs. Innovation 
•  Ability to adapt to change. Interpersonal Abilities/Personal Characteristics 
• Uses sound judgment. 
• Self-motivated. 
• Organizes and maintains work environment to allow for maximum productivity. Communication 
• Communicates clearly and effectively, both orally and in writing.
• Written and verbal English competency. 
• Able to read and follow directions. Outreach Participate in health fairs, representing FHC WIC nutrition programs. Conduct presentations on LIFQHC WIC nutrition programs to local agencies.

Quality Improvement Complete annual Nutrition Education Plan. Complete annual Civil Rights training and other required WIC training Participate in completing and evaluating departmental policies and procedures. Participate in periodic review of records to evaluate compliance and standard of care. Promote and support Breastfeeding Complete quarterly time studies as required by WIC

Other Responsibilities: 

• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers
•  Delivers a high level of customer service to assure positive participant experience 
• Provides technical support and assistance to WIC Program staff
•  Ensures compliance with LIFQHC and program standards, infection control, OSHA and safety standards 
• Coordinates with WIC Program Director in development of Nutrition Education Plan, Outreach plan and daily WIC Program operations 
• Adheres to agency infection control and safety policies 
• Adheres to the organization’s policy in regards to absenteeism and appearance 
• Supervises staff in conjunction with the organization’s managerial/leadership practices Job Competencies & Minimum Qualifications:
• Master’s degree in Nutrition, Public Health or related area (designated by NYS) with WIC experience 
• Experience with culturally diverse population 
• Strong communication, customer service and interpersonal skills 
• Computer experience preferred
•  Valid driver’s license

MINIMUM QUALIFICATIONS:

Preferred:

• Master Health Administration, Registered Dietitian Bachelor and/or Master degree from accredit four year college/university with educational concentration as detailed in NYSDOH WPM- Section 1460 Date: 06/2021

SALARY: Commensurate with WIC experience, applicable language skills.

MORE INFORMATION: This is an exempt position.