3-Virtual Care Team Checklist.docx

In response to the COVID-19 pandemic, care teams have creatively continued providing health care services and support for patients while working virtually. For some, this is a temporary solution; for others this offers a new way to work that “works” for them and the health center. This checklist is a companion document to the Virtual Care Team Toolkit and covers several factors for virtual care teams to consider as the team gets going and as a double-check for more mature virtual care teams. This checklist helps operationalize the toolkit.

There are two sections. Teaming as a Virtual Team covers considerations individuals that work virtually want to form a team and identify ways to be a high-performing, cohesive team. Optimizing Team-Based Care When Not in Person covers the operational parts of functioning as a team to deliver and support high-quality primary health care service delivery.