Digital Library
Welcome to Our New Digital Library
Our new library will let you sort, filter and search for resources in one place. Compiled by CHCANYS staff the library contains tools, materials, reference guides, video recordings and more from a variety of topic areas. From Digital Health and Clinical resources to Policy and Advocacy materials, find everything you need in one convenient database.
Cybersecurity in Action: Prioritizing Security Enhancements
CHCANYS NYS-HCCN presents a four-part learning series with Online Business Systems Prioritizing Security Enhancements: Putting Cyber Resources into Action Read More »
Cybersecurity in Action: Prioritizing Security Enhancements
CHCANYS NYS-HCCN presents a four-part learning series with Online Business Systems Prioritizing Security Enhancements: Putting Cyber Resources into Action Read More »
Interop Workshop - Health Equity.pdf
The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »
The Road to Interoperability: State Perspective on Interoperability
The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »
The Road to Interoperability: CDC's Data Modernization Initiative
The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »
The Road to Interoperability: Remote Patient Monitoring & Patient Matching
The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »
The Road to Interoperability: National Perspective on Interoperability
The Road to Interoperability: Connecting Data, Patients, and Policies Workshop January 2023 Read More »
Customer Service Training: What to Say Guide
De-Escalation: Nearly every front desk professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a policy you must enforce but can't control. Read More »
Customer Service Training: Myra Golden’s 3R De-escalation Method
De-Escalation: Nearly every front desk professional has encountered a livid customer. These individuals may yell, curse, or forcefully disagree with a policy you must enforce but can't control. Read More »
Customer Service Training: Supplemental Resource Conflict Resolution
Conflict Resolution: Un-checked workplace conflict can break down morale, stall productivity, and hurt the patient experience. Read More »
